Revenue & Margin Growth, Enterprise/B2B, AI Pilot to Prod | Healthcare, Financial Services
Driving value creation through a trifecta of product, people, and process in the Healthcare, and Financial services industries.
Seasoned Technology product and AI consultant with a proven track record of value creation for enterprises through product & market expansion, customer retention, and platform re-architectures.
Expertise in evolving a multi-product and industry product strategy, driving cost efficiencies & product development velocity, building AI strategy & deployment plans, and upskilling & coaching product and technology teams.
Deep domain background in Health & Finance Data & AI platforms, Fraud detection, Credit lending, Telemedicine, Digital therapeutics.
AI practitioner since 2017, building churn prediction, terminology mapping (NLP), risk models, and Gen-AI driven document processing and fraud detection.
Operated as an Interim CPTO, Product & AI advisor, PMO Transformation coach to clients.
Client testimonial: “Gaurav's tenure as our Interim CPO has been transformative. He swiftly understood our product, market, and culture, establishing a scalable innovation strategy. Collaborating with me and other peer executives, he defined a multi-year vision, refined the go-to-market strategy, and coached product & technology teams. Under his leadership, we're on track to launch new products, expand our portfolio, and enter new markets, significantly expanding Snappt's Total Addressable Market (TAM). Gaurav's strategic acumen and inspirational leadership have left an indelible mark, setting us on a trajectory for continued success. Highly recommend him" CEO of Snappt, Daniel Berlind
Years of problem solving across the product and AI stack .
Product Strategy
Existing products growth
New products discovery
New markets entry
AI Strategy
Generative AI & Agents
Data acquisition
Model development & deployment
Cost Efficiencies
Cloud cost optimization
Change management
Agile processes
Change Management
Agile workshops
Organization design
Industries
Healthcare technology
Life sciences
IoT & AI Platforms
Product Coaching
Career plans
Industry best practices
Cross-functional communication
Current & Past Clients
Hired as a Business Consultant to shape the strategy and execution rigor of the digital therapeutics platform for rare diseases.
Leading LATAM credit lending company
Redesigning a legacy lending system into a scalable, automated platform using workflow orchestration and AI Agents, to improve loan speed, reduce operational overhead, and deliver a more personalized applicant experience.
Series A of $100M from Insight Partners
Hired by the CEO as an Interim CPO to lead product strategy, driving the evolution into a multi-product, industry-leading AI-first SaaS company, grow the ARR to $100M, and to oversee change management efforts to revamp the innovation model for revenue, team, and margin growth.
Series A from Symphony Technology Group (PE firm)
Hired by the CEO as a Product and AI Advisor to help shape the data strategy and problem definition for a ground-up product focused on disease detection and management.
*A few testimonials provided on the website
Industry executive leadership
Industry-first 0-to-1 products like HomeKey and iPhone 5.
Expanded Apple’s ecosystem to compete with Google and Amazon through strategic partnerships.
Growth strategy to drive the healthcare data platform growth to $100M ARR.
Change management to drive innovation, cost efficiencies, and product development velocity as the company scaled from 200 to 1600 employees.
3x revenue growth to $100M at a LTV ratio of over 3.
Growth & operational strategy to launch new products and in new geographies
Domain Knowledge
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PHM, Healthcare data platform, Telemedicine, Interoperability, Disease Management, Risk Adjustment,
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Credit lending, AI-driven Fraud detection, Payments
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Patient Support Programs (PSP), Digital companions, Digital therapeutics
Testimonials
Daniel B, CEO of Snappt
“Gaurav's tenure as our Interim CPO has been transformative. He swiftly understood our product, market, and culture, establishing a scalable innovation strategy. Collaborating with me and other peer executives, he defined a multi-year vision, refined the go-to-market strategy, and coached product & technology teams. Under his leadership, we're on track to launch new products, expand our portfolio, and enter new markets, significantly expanding Snappt's Total Addressable Market (TAM). Gaurav's strategic acumen and inspirational leadership have left an indelible mark, setting us on a trajectory for continued success. Highly recommend him”
Kristine H, Head of Patient Experience Market at J&J Innovative Medicine
“As a Product Strategy Consultant, Gaurav brought exceptional strategic insight and operational expertise to J&J’s efforts to enhance their Pulmonary Arterial Hypertension (PAH) personalized patient portal. His work focused on making the platform a patient-centered solution to improve medication adherence, navigating the complexities of integrating diverse patient journeys, drug types, and branding strategies into a cohesive and impactful experience.
Gaurav successfully translated intricate patient workflows into prioritized business and technical requirements, driving the accelerated delivery of a sophisticated platform that combined digital tools with human support to enhance patient outcomes. He seamlessly aligned cross-functional priorities across PECS Marketing, J&J Technology, Specialty Pharmacy, and ConcertAI teams, ensuring robust platform functionality and an exceptional user experience.
Facing immediate challenges, including leadership gaps, Gaurav demonstrated resilience and adaptability, establishing accountability across a complex matrix organization. His ability to communicate and influence effectively at both executive and technical levels, paired with his expertise in agile methodologies and tools like JIRA, ensured successful delivery. By fostering a transparent and inclusive environment, Gaurav inspired innovative thinking and collaboration, consistently driving impactful results aligned with J&J’s patient-centric mission.”
Hugh M, Founding CTO of Snappt
“I had the pleasure of working with Gaurav when he joined Snappt as an interim CPO. Interim positions can be incredibly challenging to navigate, but Gaurav was able to do so with a tremendous amount of tact and leadership. The improvements that we were able to see to our product department and the broader company overall in such a short time were amazing to see, and speaks to his vast experience as a product leader. I enjoyed our time working together, and would be excited about our paths crossing again in the future.”
Selected Publications.
